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Strategic Internal Communications for Health Care
April 19 - 21, 2017
Chicago, IL
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Friday, April 21 • 1:50pm - 2:25pm
Effective Internal Communication Strategies That Drive Productivity To Improve Patient Outcomes
UT Southwestern Medical Center

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Part of the hospitals’ success is attributed to effective internal communication strategies and technology that help health care practitioners connect, collaborate and communicate with one another in a timely manner.

Learn ways that communication and collaboration technology can enable your practitioners and employees including how to:
  • Provide time-sensitive operational information to employees before it's too late
  • Showcase performance metrics to motivate clinics to improve outcomes
  • Ensure they do their jobs better, faster and with ease due to less frustration in finding the people or information they need
  • Help them understand the organization's culture and become inspired to embody the cultural pillars
  • Gain a sense of connection to the organization and one another


Krystal Baldwin, Director of IT Operations and Quality
UT Southwestern Medical Center

avatar for Krystal Baldwin

Krystal Baldwin

Director of IT Operations and Quality, UT Southwestern Medical Center
Krystal Baldwin is the Director of IT Operations and Quality Control at UT Southwestern Medical Center. As a seasoned IT leader, Krystal is passionate about aligning technology initiatives with business strategy. Specializing in web solutions, Krystal and her team successfully designed an intranet to improve the communication of time-sensitive operational information to practitioners and staff across the health... Read More →

Friday April 21, 2017 1:50pm - 2:25pm
Gleacher Center, Meeting Room 204 450 N. Cityfront Plaza, Chicago, IL 60611